APA (7th ed.) Citation

Sousa, R., Amorim, M., Rabinovich, E., & Sodero, A. C. (2016). Customer use of virtual channels in multichannel services: Does type of activity matter?

Chicago Style (17th ed.) Citation

Sousa, Rui, Marlene Amorim, Elliot Rabinovich, and Anníbal C. Sodero. Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter? 2016.

MLA (8th ed.) Citation

Sousa, Rui, et al. Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter? 2016.