Citação norma APA

Marques, S. M. E. (2018). The disruption of retail through Gen Z: An exploratory study on the new customer journey and the impact of customer touchpoints on Brand Loyalty.

Citação norma Chicago

Marques, Susana Machado Estácio. The Disruption of Retail Through Gen Z: An Exploratory Study on the New Customer Journey and the Impact of Customer Touchpoints on Brand Loyalty. 2018.

Citação norma MLA

Marques, Susana Machado Estácio. The Disruption of Retail Through Gen Z: An Exploratory Study on the New Customer Journey and the Impact of Customer Touchpoints on Brand Loyalty. 2018.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.