Towards robotic process automation implementation: an end-to-end perspective

Purpose: Robotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface, improving efficiency and reducing costs. However, some critical steps, such as identifying processes suitable for RPA automation, can have a...

Full description

Bibliographic Details
Main Author: Santos, F. (author)
Other Authors: Pereira, R. (author), Vasconcelos, J. B. (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10071/20913
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/20913