Hybrid vs Traditional models on customer experience : an application to the Portuguese Real Estate Market

Technology is impacting industries all over the world and the real estate industry is no exception. This thesis aims to analyze the traditional model of real estate and the new emerging methods where several tasks are performed online (reducing the human contact) and understand the current customer...

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Bibliographic Details
Main Author: Gonçalves, Marta de Sousa (author)
Format: masterThesis
Language:eng
Published: 2018
Subjects:
Real estate
Generation X
Generation Y
Millennials
Customer experience
Technology
Online businesses
Mercado imobiliário
Geração Y
Experiência do consumidor
Tecnologia
Negócios online
Geração X
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Online Access:http://hdl.handle.net/10400.14/25503
Country:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/25503

Internet

http://hdl.handle.net/10400.14/25503

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