4.5 stars for this hotel : user-generated content and its impact on hotel decision-making

With an undeniable importance in several areas, social media changed consumers, who are not only more demanding but also, they have the information in a click distance, and tourism is not an exception. Tourists use social media before, during and even after a trip, but user-generated content is not...

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Bibliographic Details
Main Author: Lopes, Ricardo Filipe Marçal (author)
Format: masterThesis
Language:eng
Published: 2021
Subjects:
Online Access:http://hdl.handle.net/10400.14/35030
Country:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/35030