Small and medium enterprises pursuing organizational excellence: a toolkit for improvement

Purpose - This paper presents the development of a new organizational excellence tool specifically for use by small and medium-sized enterprises (SME) while implementing business excellence models. A literature review was conducted to analyse the current state of business excellence models and their...

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Detalhes bibliográficos
Autor principal: Correia, Fábio (author)
Outros Autores: Carvalho, André Mendes (author), Hayes, Christianna (author), Sampaio, Paulo (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/1822/70720
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70720