Small and medium enterprises pursuing organizational excellence: a toolkit for improvement

Purpose - This paper presents the development of a new organizational excellence tool specifically for use by small and medium-sized enterprises (SME) while implementing business excellence models. A literature review was conducted to analyse the current state of business excellence models and their...

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Bibliographic Details
Main Author: Correia, Fábio (author)
Other Authors: Carvalho, André Mendes (author), Hayes, Christianna (author), Sampaio, Paulo (author)
Format: conferencePaper
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/1822/70720
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70720