Service Recovery in Collaborative Consumption Settings
Shuqair, S., & Pinto, D. C. (2019). Service Recovery in Collaborative Consumption Settings. In Proceedings of the European Marketing Academy, 48th (pp. 1-11). European Marketing Academy (EMAC). http://proceedings.emac-online.org/pdfs/A2019-4355.pdf
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Formato: | conferenceObject |
Idioma: | eng |
Publicado em: |
2022
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Texto completo: | http://hdl.handle.net/10362/140709 |
País: | Portugal |
Oai: | oai:run.unl.pt:10362/140709 |
Resumo: | Shuqair, S., & Pinto, D. C. (2019). Service Recovery in Collaborative Consumption Settings. In Proceedings of the European Marketing Academy, 48th (pp. 1-11). European Marketing Academy (EMAC). http://proceedings.emac-online.org/pdfs/A2019-4355.pdf |
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