Service Recovery in Collaborative Consumption Settings

Shuqair, S., & Pinto, D. C. (2019). Service Recovery in Collaborative Consumption Settings. In Proceedings of the European Marketing Academy, 48th (pp. 1-11). European Marketing Academy (EMAC). http://proceedings.emac-online.org/pdfs/A2019-4355.pdf

Detalhes bibliográficos
Autor principal: Shuqair, Saleh (author)
Outros Autores: Pinto, Diego Costa (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2022
Assuntos:
Texto completo:http://hdl.handle.net/10362/140709
País:Portugal
Oai:oai:run.unl.pt:10362/140709
Descrição
Resumo:Shuqair, S., & Pinto, D. C. (2019). Service Recovery in Collaborative Consumption Settings. In Proceedings of the European Marketing Academy, 48th (pp. 1-11). European Marketing Academy (EMAC). http://proceedings.emac-online.org/pdfs/A2019-4355.pdf