Quality, innovation and performance: an exploratory study
The relationship between total quality management and innovation appears contradictory and complex. Literature suggests that conflicting arguments exist and while for some researchers, total quality management practices do not directly improve innovation, for others, there is a positive relationship...
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| Format: | conferenceObject |
| Language: | eng |
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2012
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| Online Access: | http://hdl.handle.net/10400.11/1573 |
| Country: | Portugal |
| Oai: | oai:repositorio.ipcb.pt:10400.11/1573 |