Gamification in mobile ticketing services

Complex transport networks and a lack of integrated options are barriers for using public transport services. Modern mobile ticketing services allow users to travel conveniently and smoothly, thereby enhancing the customer experience. Although some cities implemented mobile ticketing solutions in th...

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Bibliographic Details
Main Author: Diogo Xambre Gouveia (author)
Format: masterThesis
Language:eng
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/10216/142017
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/142017