Determinants of expected performance after ISO 9001 certification withdrawal
ISO 9001 certification impact on firm performance has been extensively researched. However, despite the high number of firms withdrawing from this certification, the impact of decertification has not received much research attention. This study contributes to filling this gap by analysing the factor...
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| Format: | article |
| Language: | eng |
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2022
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| Online Access: | http://hdl.handle.net/10400.1/17548 |
| Country: | Portugal |
| Oai: | oai:sapientia.ualg.pt:10400.1/17548 |