Drill-down and drill-through dashboard for Master Program Chairing in e-learning

Chairing online Master Programmes requires constant monitoring and decision-making, amidst diversified data and ongoing processes. If misunderstood or misinterpreted, poor decisions may result, as well as lost opportunities to support enrolled students. Decision-making can be supported by dashboards...

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Bibliographic Details
Main Author: Viana, Maria João (author)
Other Authors: Coelho, António (author), Morgado, Leonel (author)
Format: article
Language:eng
Published: 2022
Online Access:https://doi.org/10.34627/rcc.v17i0.279
https://doi.org/10.34627/rcc.v17i0.279
Country:Portugal
Oai:oai:ojs2.journals.uab.pt:article/279
Description
Summary:Chairing online Master Programmes requires constant monitoring and decision-making, amidst diversified data and ongoing processes. If misunderstood or misinterpreted, poor decisions may result, as well as lost opportunities to support enrolled students. Decision-making can be supported by dashboards, but there are few prototypes which underwent limited evaluation. We focus on identifying and prototyping efficient visualisation and interaction methods for such a dashboard, to offer online Master Program chairs opportunities for better analysis and decision-making. Design science research was conducted: evaluate and revise an existing prototype; evaluate the revised prototype with master program chairs; design, implementation, and evaluation of a final prototype, again involving master program chairs. The final prototype dashboard provides a way for Master Program chairs to visualize and interact with Master Program data, to support improved analysis of information and quick identification of problems, towards better decision-making.