Gonçalves, C., Sousa, M., & Carvalho, M. J. (2019). Segmentation for retain at fitness centres: Contribution of service quality, expectations and satisfaction in the club.
Citação norma ChicagoGonçalves, Celina, Marisa Sousa, and Maria José Carvalho. Segmentation for Retain at Fitness Centres: Contribution of Service Quality, Expectations and Satisfaction in the Club. 2019.
Citação norma MLAGonçalves, Celina, et al. Segmentation for Retain at Fitness Centres: Contribution of Service Quality, Expectations and Satisfaction in the Club. 2019.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.