APA (7th ed.) Citation

Matias, D., Sampaio, P., & Braga, A. C. (2011). ISO 9001 certification: Customer’s perspective.

Chicago Style (17th ed.) Citation

Matias, Diana, Paulo Sampaio, and A. C. Braga. ISO 9001 Certification: Customer’s Perspective. 2011.

MLA (8th ed.) Citation

Matias, Diana, et al. ISO 9001 Certification: Customer’s Perspective. 2011.