APA (7th ed.) Citation

Sousa, R. (2013). The moderating effect of channel use on the quality-loyalty relationship in multi-channel e-services.

Chicago Style (17th ed.) Citation

Sousa, Rui. The Moderating Effect of Channel Use on the Quality-loyalty Relationship in Multi-channel E-services. 2013.

MLA (8th ed.) Citation

Sousa, Rui. The Moderating Effect of Channel Use on the Quality-loyalty Relationship in Multi-channel E-services. 2013.

Warning: These citations may not always be 100% accurate.