Relationship between brand experience, brand image, perceived value and customer engagement: a study of starbucks in China

This research takes Starbucks as an example to study the relationship between brand experience, brand image, perceived value and customer engagement. Using a sample of 291 valid questionnaires collected in China, regression analyses were employed to test the hypotheses. The main findings of the stud...

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Detalhes bibliográficos
Autor principal: Li, Sijia (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/10071/20846
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/20846