IT quality and organization development: using action research to promote employee engagement, leadership development, learning, and organizational improvement

Within IT areas, Quality is often reduced to visions strongly influenced by operational and tactical instruments, relegating to minor dimensions crucial Organization Development (OD) aspects which sustain Learning, and Innovation. The current Program, grounded on the relevance of these aspects, has...

Full description

Bibliographic Details
Main Author: Henriques, Telmo António Monteiro (author)
Format: doctoralThesis
Language:eng
Published: 2015
Subjects:
Action research
Employee engagement
Leadership
Organizational culture and values
Strategic transformation
Organizational development and holistic change
Process improvement
Workforce development
Online Access:http://hdl.handle.net/10071/10002
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/10002

Internet

http://hdl.handle.net/10071/10002

Similar Items