Bureaucracy and the balanced scorecard in health care settings

Purpose – We explore the relationship between the Balanced Scorecard (BSC) and neo- bureaucracy by investigating whether the operationalization of the BSC incorporates ‘neo- bureaucratic’ ideas; and whether the BSC implemented in a Portuguese Local Health Unit (LHU) evidences a neo-bureaucratic appr...

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Detalhes bibliográficos
Autor principal: Costa Oliveira, Helena (author)
Outros Autores: Rodrigues, Lúcia Lima (author), Craig, Russell (author)
Formato: article
Idioma:eng
Publicado em: 2022
Assuntos:
Balanced scorecard
Bureaucracy
Health care management
Management accounting
Organizations
Portugal
Texto completo:http://hdl.handle.net/10400.22/19267
País:Portugal
Oai:oai:recipp.ipp.pt:10400.22/19267

Texto Completo

http://hdl.handle.net/10400.22/19267

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