Insights from sentiment analysis to leverage local tourism business in restaurants

Purpose: Social media has become the main venue for users to express their opinions and feelings, generating a vast number of available and valuable data to be scrutinized by researchers and marketers. This paper aims to extend previous studies analyzing social media reviews through text mining and...

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Bibliographic Details
Main Author: Ting, Y. (author)
Other Authors: Moro, S. (author), Rita, P. (author), Oliveira, C. (author)
Format: article
Language:eng
Published: 2021
Subjects:
Online Access:http://hdl.handle.net/10071/23614
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/23614