Citação norma APA

Zhao, M. (2019). Passenger perception of service quality of Chinese Airlines and the impact on intention to recommend.

Citação norma Chicago

Zhao, Mengyuan. Passenger Perception of Service Quality of Chinese Airlines and the Impact on Intention to Recommend. 2019.

Citação norma MLA

Zhao, Mengyuan. Passenger Perception of Service Quality of Chinese Airlines and the Impact on Intention to Recommend. 2019.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.