| Summary: | The increasing use of social network got the attention of researchers and organizations. The knowledge created and shared within the social network group, which is useful to organizations, is the object of this research. The study proposes a conceptual model, based literature review of previous researches in order to enphasize the relevant aspects that influence the communication within an online group. A longitudinal empirical research was applied at an online group, placed at the professional social network Linkedin. An empirical model emerged and a discussion was established over the most relevant components at an online group, to stimulate communication within, and they appeared to be divided in three major groups: member, the groups’ characteristic itself and shared content specification.
|
|---|