Service Design e as boas práticas ITIL - o caso de estudo da SONAE Indústria

Bibliographic Details
Main Author: Ana Rita Fernandes de Sousa (author)
Format: masterThesis
Language:por
Published: 2013
Subjects:
Ciências da engenharia e tecnologias
Engineering and technology
Online Access:https://hdl.handle.net/10216/69425
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/69425

Internet

https://hdl.handle.net/10216/69425

Similar Items