Improving Industry 4.0 through the Service Science

Traditionally, customers were considered to be destructive value stakeholders, independent of products, and distant from production sites. Industry 4.0 is a hot and relevant topic, driven by digital technologies, which has made it possible to incorporate a new economic dimension: the consumer collab...

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Bibliographic Details
Main Author: Silva, Agostinho (author)
Other Authors: Dionísio, Andreia (author), Coelho, Luís (author)
Format: article
Language:eng
Published: 2021
Subjects:
Online Access:http://hdl.handle.net/10174/28586
Country:Portugal
Oai:oai:dspace.uevora.pt:10174/28586