Sabino, B. P. (2022). How the R&S process in Webhelp’s Contact Centre impacts CSAs’ turnover intention: A business process outsourcing case study.
Citação norma ChicagoSabino, Beatriz Prazeres. How the R&S Process in Webhelp’s Contact Centre Impacts CSAs’ Turnover Intention: A Business Process Outsourcing Case Study. 2022.
Citação norma MLASabino, Beatriz Prazeres. How the R&S Process in Webhelp’s Contact Centre Impacts CSAs’ Turnover Intention: A Business Process Outsourcing Case Study. 2022.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.