Laying foundations for successful customer relationship management - the case of landing jobs

The purpose of this study is to lay the foundations forLanding.jobs tobuildsuccessful customer relationship strategies, dueto the need for automation in dealing with customersrecently created by the company’s expansion.After reviewing Customer Relationship Management (CRM) literature focused on succ...

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Detalhes bibliográficos
Autor principal: Nunes, Maria João Teixeira (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/10362/106993
País:Portugal
Oai:oai:run.unl.pt:10362/106993