When churn happens in a middle east telecom operator
The purpose of this article is to study in detail the relationship between customer and supplier, using a data mining system to detect and define the concept of the churn customer in the telecommunications sector. Research was carried out using a real database of a telecommunications company in the...
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| Formato: | conferencePaper |
| Idioma: | eng |
| Publicado em: |
2013
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| Texto completo: | http://hdl.handle.net/1822/37423 |
| País: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/37423 |