When churn happens in a middle east telecom operator

The purpose of this article is to study in detail the relationship between customer and supplier, using a data mining system to detect and define the concept of the churn customer in the telecommunications sector. Research was carried out using a real database of a telecommunications company in the...

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Bibliographic Details
Main Author: Oliveira, João (author)
Other Authors: Belo, O. (author)
Format: conferencePaper
Language:eng
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/1822/37423
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/37423