Segmenting graduates consumers of higher education in tourism: An extension of the ECSI Model

This research explores the European Consumer Satisfaction Index model applied to higher education in tourism by accounting for unobserved heterogeneity. In particular, it intends to identify segments of Higher Education Institutions’ consumers based on the structural model estimates of the European...

Full description

Bibliographic Details
Main Author: Eurico, Sofia (author)
Other Authors: Pinto, Patrícia (author), Silva, João Albino (author), Marques, Catarina (author)
Format: article
Language:eng
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10400.1/4552
Country:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/4552