Customer Centricity in Higher Education Institutions: expectations and perceptions of Portuguese Higher Education students

Bibliographic Details
Main Author: Dora Maia Soares (author)
Format: masterThesis
Language:eng
Published: 2019
Subjects:
Online Access:https://hdl.handle.net/10216/141217
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/141217