The STEP Scale: a Cross-National Scale for Short-Term Export Performance Improvement

This paper is a direct response to a recent observation in the literature that managers appear to be short-term oriented when they assess the performance of an export venture (Madsen 1998). Based on a survey of Portuguese and British exporters, this paper presents a three-dimensional scale for asses...

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Detalhes bibliográficos
Autor principal: Lages, Luis Filipe (author)
Outros Autores: Lages, Cristiana R. (author)
Formato: workingPaper
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/10362/83508
País:Portugal
Oai:oai:run.unl.pt:10362/83508
Descrição
Resumo:This paper is a direct response to a recent observation in the literature that managers appear to be short-term oriented when they assess the performance of an export venture (Madsen 1998). Based on a survey of Portuguese and British exporters, this paper presents a three-dimensional scale for assessing managerial judgment of Short-Term Export Performance (the STEP scale). The three dimensions are: 1) satisfaction with short-term performance improvement; 2) short-term exporting intensity improvement; and 3) expected short-term performance improvement. The findings are used to generate implications for public policy making and managerial practice as well as directions for future research.