APA (7th ed.) Citation

Soutinho, A. S. (2011). Design of engaging services.

Chicago Style (17th ed.) Citation

Soutinho, Andrea Selina. Design of Engaging Services. 2011.

MLA (8th ed.) Citation

Soutinho, Andrea Selina. Design of Engaging Services. 2011.

Warning: These citations may not always be 100% accurate.