Coelho, Pedro S, & Henseler, Jörg. (2019). Creating customer loyalty through service customization.
Chicago Style (17th ed.) CitationCoelho, Pedro S, and Henseler, Jörg. Creating Customer Loyalty Through Service Customization. 2019.
MLA (8th ed.) CitationCoelho, Pedro S, and Henseler, Jörg. Creating Customer Loyalty Through Service Customization. 2019.
Warning: These citations may not always be 100% accurate.