APA (7th ed.) Citation

Fróis, J., Pereira, M. T., & Ferreira, F. A. (2019). How a CRM Tool Can Contribute to a Better Business Performance: The Case of a Shipping Company.

Chicago Style (17th ed.) Citation

Fróis, Joana, Maria Teresa Pereira, and Fernanda A. Ferreira. How a CRM Tool Can Contribute to a Better Business Performance: The Case of a Shipping Company. 2019.

MLA (8th ed.) Citation

Fróis, Joana, et al. How a CRM Tool Can Contribute to a Better Business Performance: The Case of a Shipping Company. 2019.