Citizen-side handling of life event services

CHAPAS is a model for the provision of life event e-government services where no direct communication between service providers exists. The citizen, assisted by a personal tool (Chappie), is responsible to gather all the information required by the service he wants to apply to, possibly from service...

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Bibliographic Details
Main Author: Gomes, Hélder (author)
Other Authors: Zúquete, André (author), Dias, Gonçalo Paiva (author)
Format: conferenceObject
Language:eng
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10773/9152
Country:Portugal
Oai:oai:ria.ua.pt:10773/9152