Determinant factors of citizens' satisfaction with municipal services: the case of municipalities on the Island of São Nicolau
This study aimed to find out residents' degree of satisfaction with local public services provided by local authorities. It also intended to identify the determinants of citizens' satisfaction. The research adopted a quantitative approach, through the application of a questionnaire survey...
| Autor principal: | |
|---|---|
| Outros Autores: | , |
| Formato: | conferenceObject |
| Idioma: | eng |
| Publicado em: |
2021
|
| Assuntos: | |
| Texto completo: | http://hdl.handle.net/10198/23823 |
| País: | Portugal |
| Oai: | oai:bibliotecadigital.ipb.pt:10198/23823 |