APA (7th ed.) Citation

Cruz, A. R. V. V. T. (2013). Social BPM – The role of social networks in business process management.

Chicago Style (17th ed.) Citation

Cruz, Ana Raquel Vaz Vieira Tavares. Social BPM – The Role of Social Networks in Business Process Management. 2013.

MLA (8th ed.) Citation

Cruz, Ana Raquel Vaz Vieira Tavares. Social BPM – The Role of Social Networks in Business Process Management. 2013.

Warning: These citations may not always be 100% accurate.