Recovering from airline operational problems with a multi-agent system: a case study

The Airline Operations Control Centre (AOCC) tries to solve unexpected problems during the airline operation. Problems with aircraft, crewmembers and passengers are common and very hard to solve due to the several variables involved. This paper presents the implementation of a real-world multi-agent...

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Bibliographic Details
Main Author: António Mota (author)
Other Authors: António J. M. Castro (author), Luís Paulo Reis (author)
Format: book
Language:eng
Published: 2009
Subjects:
Online Access:https://repositorio-aberto.up.pt/handle/10216/75834
Country:Portugal
Oai:oai:repositorio-aberto.up.pt:10216/75834
Description
Summary:The Airline Operations Control Centre (AOCC) tries to solve unexpected problems during the airline operation. Problems with aircraft, crewmembers and passengers are common and very hard to solve due to the several variables involved. This paper presents the implementation of a real-world multi-agent system for operations recovery in an airline company. The analysis and design of the system was done following a GAIA based methodology. We present the system specification as well as the implementation using JADE. A case study is included, where we present how the system solved a real problem.