Satisfação e lealdade dos estudantes que frequentam os cursos técnicos superiores profissionais: o caso do Instituto Politécnico de Bragança

The main objective of the present empirical research is to analyse the satisfaction and loyalty of students who attend the Professional Technical Higher Courses (CTeSP) at the Polytechnic Institute of Bragança. This study adopted a quantitative approach through the application of a survey to student...

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Bibliographic Details
Main Author: Ferreira, Inês S. (author)
Other Authors: Nogueira, Sónia P. (author), Fernandes, Paula O. (author)
Format: conferenceObject
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10198/14043
Country:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/14043