Predicting hotel booking cancellations to decrease uncertainty and increase revenue
Booking cancellations have a substantial impact in demand-management decisions in the hospitality industry. Cancellations limit the production of accurate forecasts, a critical tool in terms of revenue management performance. To circumvent the problems caused by booking cancellations, hotels impleme...
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| Other Authors: | , |
| Format: | article |
| Language: | eng |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000200003 |
| Country: | Portugal |
| Oai: | oai:scielo:S2182-84582017000200003 |