Predicting hotel booking cancellations to decrease uncertainty and increase revenue

Booking cancellations have a substantial impact in demand-management decisions in the hospitality industry. Cancellations limit the production of accurate forecasts, a critical tool in terms of revenue management performance. To circumvent the problems caused by booking cancellations, hotels impleme...

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Bibliographic Details
Main Author: Antonio,Nuno (author)
Other Authors: Almeida,Ana de (author), Nunes,Luis (author)
Format: article
Language:eng
Published: 2017
Subjects:
Online Access:http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000200003
Country:Portugal
Oai:oai:scielo:S2182-84582017000200003