Creating a holistic excellence model adapted for technology-based companies
The objective of this study is the preparation of a management model that brings together the advantages of models from different disciplines: Balanced Scorecard (BSC), European Foundation for Quality Management (EFQM) and Holistic Marketing (HM). HM proposes an overview of organisations - taking in...
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| Other Authors: | , , , |
| Format: | article |
| Language: | eng |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300002 |
| Country: | Portugal |
| Oai: | oai:scielo:S2182-84582014000300002 |