ISO 9001:2015 adoption: A multi-country empirical research
Purpose: This paper aims at identifying obstacles, benefits, leading practices and lessons learned in the transition/certification of the revised standard for quality management systems ISO 9001:2015 for organizations in various sector, countries and spanning a range of sizes. Design/methodology/app...
Main Author: | |
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Other Authors: | , , |
Format: | article |
Language: | eng |
Published: |
2019
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Subjects: | |
Online Access: | http://hdl.handle.net/10400.22/13778 |
Country: | Portugal |
Oai: | oai:recipp.ipp.pt:10400.22/13778 |