Analysis of a Customer Relationship Management Tool in a Shipping Company
Today’s society is technologically advanced, the world is just a click away and our companies’ customers have easy access to all the information. Therefore, they are increasingly demanding, wanting more and better at a lower cost. Using as a case study a shipping company, a system of Customer Relati...
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| Other Authors: | , |
| Format: | conferenceObject |
| Language: | eng |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10400.22/15844 |
| Country: | Portugal |
| Oai: | oai:recipp.ipp.pt:10400.22/15844 |