Assessing the relationship between market orientation and business performance in the hotel industry: the mediating role of service quality

This is the accepted manuscript of an article published by Emerald Publishing Limited in Journal of Knowledge Management in 2018, available online: https://www.emeraldinsight.com/doi/abs/10.1108/JKM-08-2017-0363

Detalhes bibliográficos
Autor principal: Sampaio, Carlos (author)
Outros Autores: Hernández-Mogollón, José M. (author), Rodrigues, Ricardo G. (author)
Formato: article
Idioma:eng
Publicado em: 2018
Assuntos:
Service quality
Market orientation
Hotel industry
Texto completo:http://hdl.handle.net/10400.11/6284
País:Portugal
Oai:oai:repositorio.ipcb.pt:10400.11/6284

Texto Completo

http://hdl.handle.net/10400.11/6284

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