Assessment of the quality of mobile telecommunications services
Over the past decades, the telecommunications sector has grown both in terms of revenues, both in terms of number of clients, which in turn has meant that the demand for the quality of services provided by mobile network operators increased. Given the above, this thesis aims to assess how clients pe...
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| Format: | masterThesis |
| Language: | eng |
| Published: |
2017
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| Online Access: | http://hdl.handle.net/10071/13548 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/13548 |