Antecedents and consequences of passenger satisfaction with the airport

There is a growing interest in the passenger experience at the airport. Particularly, the relevance of passenger satisfaction has been emphasized. However, although different research approaches have been used, there is still a gap related to understanding the several relationships between aspects a...

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Detalhes bibliográficos
Autor principal: Bezerra, George C. L. (author)
Outros Autores: Gomes, Carlos F. (author)
Formato: article
Idioma:eng
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/10316/88821
País:Portugal
Oai:oai:estudogeral.sib.uc.pt:10316/88821