APA (7th ed.) Citation

Brito, E., Pais, L., dos Santos, N. R., & Figueiredo, C. (2021). Knowledge management, customer satisfaction and organizational image discriminating certified from non-certified (ISO 9001) municipalities.

Chicago Style (17th ed.) Citation

Brito, Elisabeth, Leonor Pais, Nuno Rebelo dos Santos, and Cláudia Figueiredo. Knowledge Management, Customer Satisfaction and Organizational Image Discriminating Certified from Non-certified (ISO 9001) Municipalities. 2021.

MLA (8th ed.) Citation

Brito, Elisabeth, et al. Knowledge Management, Customer Satisfaction and Organizational Image Discriminating Certified from Non-certified (ISO 9001) Municipalities. 2021.