Quality, excellence and culture in the pursuit of organizational agility

Operational excellence programs have proved to be valuable in helping companies improve their quality practices and their performance. However, after some time, these programs seem to stagnate and to be unable to keep pushing organizations forward. We believe that this problem is due to the lack of...

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Bibliographic Details
Main Author: Carvalho, André Mendes (author)
Other Authors: Sampaio, Paulo (author), Rebentisch, E. (author), Saraiva, P. (author)
Format: conferencePaper
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/1822/70686
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70686