Citação norma APA

Fernandes, T., & Pinto, T. (2019). Relationship quality determinants and outcomes in retail banking services: The role of customer experience.

Citação norma Chicago

Fernandes, Teresa, and Teresa Pinto. Relationship Quality Determinants and Outcomes in Retail Banking Services: The Role of Customer Experience. 2019.

Citação norma MLA

Fernandes, Teresa, and Teresa Pinto. Relationship Quality Determinants and Outcomes in Retail Banking Services: The Role of Customer Experience. 2019.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.