A new reality for brands: the 4.0 Era focused on the human

Technological advances and changes in consumer behavior have marked a new era in retail. In addition to a re-inforcement of the omnichannel approach (Retail 3.0), the changes in marketing and retail strategies aim to strengthen the unification between the online and offline world, with the introduct...

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Bibliographic Details
Main Author: Abreu, Maria José (author)
Other Authors: Fernandes, A. R. (author)
Format: bookPart
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/1822/71825
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/71825